WWAKE Is Hiring An E-Commerce Sales Specialist In New York, NY

E-COMM SALES SPECIALIST - FULL TIME

WWAKE is seeking an individual who is passionate about fine jewelry and about providing an above-and-beyond customer experience. As part of our sales team, you’ll

drive forward company sales goals and a positive, informed, brand experience for every customer.

Responsibilities include:

● Provide excellent brand experience, both written and in-person, for all customers through superior product knowledge, merchandise engagement, and informed advice.
● Developing client relationships and exceeding sales goals through above-and-beyond service
● Participating in clientele initiatives, including company training sessions, special events online and offline, and product launches.
● Maintain showroom and website appearance for optimal navigation of product
● Participation in general inventory management
● Order fulfillment, including processing and shipping orders
● Working tightly with production team to provide accurate lead times and exclusive design opportunities for clients
● Provide holistic support to team members at all times

Our ideal candidate:

● Previous high-end sales experience, 2 years preferred
● A strong knowledge and passion for sales and a genuine interest in jewelry
● Available to work a variety of hours, which may include early mornings, evenings, or weekends
● Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
● Ability to multitask, while being attentive to customers and remaining flexible to the needs of a small growing business
● Quick response time, willingness to think critically, anticipate future chain of events, and pivot plans seamlessly
● Excellent communication skills
● Ability to work collaboratively with a small team an absolute must
● Must be an independent worker who is eager to take on responsibility with a personal sense of accountability